quicken

I was wrong. That’s not something anyone likes to admit, but when I’m wrong, I’m wrong, I’ll admit it. Some quick background for any readers who are experiencing my personal saga with Macintosh Finance software for the first time. Back in February of 2010, I was terribly frustrated with the direction that Intuit was taking with Quicken for Macintosh, or the lack thereof. I vented that frustration in my article titled, Quicken Essentials 2010 for Mac. Why Bother? I fired up the Macintosh Quicken community. So much so that I got the attention of senior people inside the Intuit organization. I ended up interviewing Aaron Patzer, the GM/VP of Personal Finance at Intuit, and the...

A year ago I upgraded from Quicken 2007 for Macintosh to Quicken Essentials 2010 for Macintosh. I wrote about that upgrade in my article entitled Quicken Essentials for Mac – The Bare Minimum. In that article I went through my upgrade experience and got the reader setup on Quicken Essentials. I then went over the decision criteria between Quicken Essentials and iBank 3. I made the decision to upgrade to Quicken Essentials, but only by the smallest of margins. It was basically the best of two bad options. I had been a Quicken user for over a decade and Quicken Essentials maintained the feeling of a Macintosh personal finance application. iBank 3 was different and had some performance problems that weren’...

After posting my blog article, and at the direction of several of my readers, I sent an email to my contacts at Intuit pointing out my blog and asking them for feedback. My post eventually found it’s way to Martha Shaughnessy at Intuit’s PR agency for Quicken. She reached out to me asking if I would be interested in talking with Aaron Patzer, the new GM/VP of Personal Finance for Intuit. Aaron is responsible for Quicken Windows, Quicken Mac, and Mint.com. He was the CEO and Founder of Mint.com and came to Intuit through their acquisition of Mint.com in November, 2009. Martha’s message to me: Your Name: Martha Shaughnessy Your Email:[Mail Withheld]...

I’m upset with Intuit and I’m not sure what to do about it. First and foremost, let me get this out of the way. I love Quicken on the Macintosh. I’ve used Quicken since at least 1995 (those are the oldest entries in my register in Quicken today, but I think I’ve used it longer than that) and I have over 6000 entries. That’s 15 years of use and loyalty to a piece of software. You don’t often find that. In fact, I’m pretty sure the only other piece of software I’ve been using as long on my Macintosh is BBEdit (I was a beta-tester for BBEdit back in the day). So,...