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A 30-post collection

Getting a drone for Christmas? Don't wreck it, learn to fly it.

So, you may get a shiny new quadcopter for Christmas and you’re itching to fly it outside?  Don’t.  You’ll wreck it. Seriously. Much like Ralphie in “A Christmas Story” who believes that there’s no chance he’ll “put out his eye” with a new Red Ryder B.B. gun, you too believe you can fly your drone.  You and Ralphie have a lot in common and just like him you’ll immediately “put out your eye” and be sorry that your drone is broken. Take this advice, leave it in the box, spend another $25, and learn to fly first. Learn to fly, on a cheap drone Flying a quadcopter isn’t about reaction time.  It’...

My Next Adventure!

On May 9th, I started a new career. This wasn’t something I had planned.  I’ve been the VP/CIO of Information Services for my former company for a decade.  Before that I ran various technical teams for various companies.  I’ve always been in a technical senior leadership role since graduating college and getting my first “real job” with Cincinnati Bell Telephone where I had the pleasure of building an Internet Service Provider (Fuse Internet Access) and then a Broadband ADSL network (ZoomTown.com). Earlier this year I left my former employer due to various changes that were occurring within the company and what I saw as my potential future there.  That change required me to re-evaluate my...

Prevent your ServiceNow Developer Instance from being reclaimed

I’m a big ServiceNow fan.  I became a bigger fan when they opened up a new Developer Program that included access to a free, personal ServiceNow Instance.  Just go to that link, register, and then ask for your Developer Instance. Having a personal instance is amazing, because “back in the day” you’d have to request access to a shared demo Instance.  The problem with these is that they were often used as sandboxes by lots of other people, completely wrecking your ability to test ideas or see how something would react.  If you wanted to see an out-of-box Instance and compare to yours, you were hosed, these always had modifications to them. Now you don’t have to...

SmushBox - Update on status and its future

Current Status of SmushBox and Smush Mobile My original review of the SmushBox is over here. As I’m writing this I’ve currently just gotten my SmushBox back online after 6 months of downtime.  What happened?  A lot.  The most significant event occurred in the fall of 2014, when Tom Ketola announced to the Smushbox Forums (now offline), and to the various backers, that their business model of unlimited SMS texting and the agreement with T-Mobile was not going to work out.  There were too many logistics with invoicing, billing, and chasing people down for payments.  I can only imagine.  He notified everyone that they would be terminating their contract with T-Mobile and that we were on our own...

Correcting Invalid sys_class_name Entries in your CMDB

The Problem A few days ago, we started having strange behavior in our Configuration Management Database (CMDB).  When looking at certain classes of Configuration Items (CI) we would see the User Interface (UI) display repeated buttons, and there were no CIs in the List View.  Additionally, if you went to the Tables & Columns module and tried to delete all records from cmdbcinetgear, the UI would report that the table was already empty (but it wasn’t): Worse still, none of the New or Edit… buttons worked on this List View any longer. The Investigation Our partner talked internally, and found another consultant who had seen this behavior previously, he informed us that it occurs within CMDB List Views if...