What a genuine Customer Success offering looks like, how it differs from reactive support, and the red flags that tell you it's just an upsell.
10 min read
Family members' Apple Music tastes kept mixing under one Apple One plan. The fix is two settings that must match. Here's how to untangle it.
7 min read
Twelve books in 2025, my best year since 2022. The full list with genre breakdown, a three-month Doc Ford binge, and quick takes on each title.
6 min read
Seven books in 2024, a partial recovery from 2023's reading cliff. The full list with genre breakdown and quick takes on each title.
3 min read
Five books in 2023, all in the first half of the year. The full list with genre breakdown and what killed the reading streak.
3 min read
21 books in 2022, powered by two more rounds of 75 Hard. The full list with genre breakdown and quick takes on each title.
7 min read
Threshold-based humidity automations never quite work. Why I replaced mine with a behavior-based Home Assistant blueprint for exhaust fans.
3 min read
UniFi Wi-Fi 7 APs flood Synology Log Center with bogus 'emerg' alerts. How to silence them with custom syslog-ng filters, step by step.
4 min read
My 2021 reading recap. 26 books finished against a goal of 25, genre breakdown, and how the 75 Hard program keeps me at 10 pages a day.
14 min read
How to keep a SmartDry dryer sensor working after the cloud shutdown, using an ESP32 with ESPHome to pull its BLE data into Home Assistant.
8 min read
How to feed Tesla solar production into the Home Assistant Energy dashboard with an integration sensor that converts watts to kWh.
3 min read
How to connect iotty smart wall switches to Home Assistant so you can control lighting and build automations alongside your other devices.
6 min read
I recently upgraded to macOS Monterey on my MacBook Pro. Unfortunately, I immediately had an issue in Mail.app where I was seeing "Your network preferences prevent content from loading privately."
2 min read
Your Raspberry Pi prints £ instead of # because Raspberry Pi OS defaults to a UK keyboard layout. How to switch to US in raspi-config.
1 min read