About Me

Leader, Mentor, Challenger, Educator, Network Engineer, System Administrator, Developer, Hacker, Writer, Diver, and Technology Explorer.


Currently, I'm the Regional Manager - Customer Success for the Americas West and Partners. I'm leading a team that helps our customers fully realize the value of the ServiceNow platform and achieve their business outcomes.

Previously, I was an Evangelist in the Chief Innovation Office, where I spent my time hosting companies in our Executive Briefing Center and discussing Strategy and Vision of the ServiceNow platform around the country at Customer sites, Events, and Conferences.


  • Certified Implementation Specialist (September 2016)
  • Certified Application Developer (April 2015)
  • Certified Administrator (April 2014)
  • Unix Badge (May 2018)
  • Yellow (August 2017)
  • Capture the Flag (August 2017)
  • Serialize (July 2017)
  • Intercept (July 2017)
  • White (July 2017)
  • Introduction (July 2017)
  • Certified Power User (October 2015)
  • Certified Associate Mac Management 10.10 (August 2015)
  • Certified Associate Mac Integration 10.10 (March 2015)

My Writings (outside this blog)

Other People Writing About Me