After a decade as VP/CIO, I joined ServiceNow as an Evangelist and moved my family to Silicon Valley. Why I made the leap and what comes next.
1 min read
ServiceNow reclaims idle developer instances. I pulled my keep-alive workaround and explain why an approval workflow is the better fix.
2 min read
Invalid sys_class_name values can break CMDB list views in ServiceNow. How to find and fix the bad CIs with a background script.
5 min read