4 posts
My Next Adventure!
On May 9th, I started a new career. This wasn’t something I had planned.  I’ve been the VP/CIO of Information Services for my former company for a decade.  Before that
Prevent your ServiceNow Developer Instance from being reclaimed
I’m a big ServiceNow fan.  I became a bigger fan when they opened up a new Developer Program [] that included access to a free, personal ServiceNow Instance.  Just
Correcting Invalid sys_class_name Entries in your CMDB
The Problem A few days ago, we started having strange behavior in our Configuration Management Database (CMDB).  When looking at certain classes of Configuration Items (CI) we would see the User Interface (UI)
Enable Email Notification on Impersonation Event
Today marks another milestone in my professional career.  I’m going to begin writing blog posts about a great new Information Technology Service Management (ITSM) tool called ServiceNow [].  We